Senang - Privacy Policy

Senangnvs Sdn.Bhd. (“Senangpks.com.my”) takes the privacy and confidentiality of the users of this website seriously. It is emphasized to the users of this website that they read this privacy policy (the “Policy”) carefully before using any services provided in this website. By accessing and using the services in this website, the users acknowledge that they have read, understood and agreed to the contents written in this Policy.

1.Personal Data Collection

1.1 We may collect, store and use your personal information during the process of using the website and the services provided therein, which includes, but is not limited to, the following information:

1.1.1 Any personal data that you may choose to send to us when you use our website;

1.1.2 Any information relating to the purchasing of insurance products and/or services through the website” with “Any data relating to the purchase through the website of insurance products and/or services

1.1.3 Any information about your computer and/or about your visits to and use of this website which may in…” with “Any information relating to the purchase via the website of insurance products and/or services

1.1.4 Any communication that you may send to us or through our website” with “Any interaction you may send to us or via our website

1.1.5 Any other personal information which you may choose to send us in the course of using our website” with “Any other personal data that you may choose to send us when you use our website


2.Disclosing of Personal Information

2.1 All your personal information provided to us may, if required, be processed by any of our employees, officers, professional advisers and agents (the “Authorised Personnel”). We guarantee that only authorized personnel will disclose and use access to such personal information in order to fulfill any of their job requirements.We guarantee that access to such personal information will only be released and used by the Authorised Personnel to fulfil any of their job requirements. It is further guaranteed that only necessary personal information shall be supplied to the Authorised Personnel depending on the job requirement at hand.

2.2 We may from time to time disclose your personal information in the following situations:

2.2.1 As far as we are required by any law, government and/or enforcement agencies to do so,To the extent we are required to do so by any law, governmental and/or enforcement agencies;

2.2.2 If there are any ongoing or prospective legal proceedings and such disclosure is necessary to assist in such legal proceedings,When there are any ongoing or prospective legal proceedings and such disclosure is necessary to assist in such legal proceedings;

2.2.3 To establish and defend our legal rights when necessary;

2.2.4 To any person where it is reasonably believed that the said person may apply or have applied to a court or other competent authority for an order to disclose personal information.


3.Usage of Personal Information

3.1 For, but not limited to, the following purposes, personal information given to us or to our website by you will be used

3.1.1 Administer the website;

3.1.2 Enable you to use the website;

3.1.3 Sending notifications through e-mail to you;

3.1.4 Sending marketing and non-marketing commercial communications to you;

3.1.5 To provide sufficient information to us to identify the user of the website;

3.1.6 To deal with any questions or complaints made by the users in relation to our website;

3.1.7 To be kept and stored to prevent fraud and to secure our website for our legal and compliance requir…” with “To be maintained and stored in order to avoid fraud and to secure our website for our legal requirem…

3.1.8 In order to improve the services provided by SenangPks for internal purposes, such as data analysis, research and auditing

3.1.9 To fulfill orders from the user regarding the sale and purchase of insurance products on the website

3.1.10 Disclosed if legally required to do so or to comply with any court order, to the relevant governmental authorities and enforcement agencies.

3.2 We hereby expressly guarantee that we will not provide your personal information to any unrelated third party for their own purposes without your consent, unless required by law to do so


4.Data Transfers

4.1 Personal information submitted by you is collected, stored and processed by us and may, depending on the location of the server(s), be transferred to other countries outside Malaysia in order to secure and safeguard your personal information that has been submitted to us.

4.2 You expressly agree to the transfers of personal information as described in this Clause


5.Retaining Personal Information

5.1 The personal information you provide us with for any purpose shall not be retained for any longer than is necessary for that purpose

5.2 We will retain your personal information as long as it is necessary to protect the interests of SenangPks and/or its Authorized Personnel, as may be considered necessary, or as required by law.

5.3 Your personal information will also be retained in such circumstances:

5.3.1 we are required by any existing laws to do so;

5.3.2 we believe that the personal information may be relevant to any ongoing or prospective legal proceedings;

5.3.3 it is to establish and defend our legal rights when necessary.


6.Security of Personal Information

6.1 We guarantee and guarantee that we will take all reasonable steps and measures to prevent any unauthorised person from losing, misusing or altering your personal information.

6.2 Furthermore, we guarantee and guarantee that all personal data submitted to us will be stored on our secured servers.

6.3 It is understood that, notwithstanding Clauses 6.2 and6.3, any information transmitted over the internet is inherently insecure As such, you understand that we cannot give you a full guarantee on the security of any form of data sent over to us by you through the internet.


7.Use of Cookies

7.1 By visiting and using this website, you acknowledge that your computer may have cookies installed..You may delete cookies installed on your computer at any time by configuring your browser software. Please take not that you may not benefit from some of the services on this website if cookies are uninstalled or prevented from being installed on your computer.


8.Amendments

8.1 You understand and acknowledge that modifications to this privacy policy may be made from time to time.

8.2 To keep yourself updated with the latest changes in this privacy policy, you are advised to check this privacy policy from time to time.


9.Your Rights

9.1 You could still instruct us to provide you with personal information that has been submitted to us if you provide us with proof of your identity (identification card, passport or any other forms of documents which may proof the validity of your identity). You may also be required to make a payment for this service.

9.2 Notwithstanding Clause 9.1, we may still withhold any personal information that you may have requested to the extent as permitted by law.


10.Exclusion of Liability

10.1 You agree not to hold us liable in the following situations for any infringement, breach or non-compliance with any precepts of privacy or protection of personal data:

10.1.1 Where there has been an act of nature or any unforeseeable circumstances, resulting in the malfunctioning, damage or destruction of any equipment and/or machinery used to secure, store or process users' personal data or information;

10.1.2 Where personal data or information is already available or can be found by the public prior to the submission to us of any personal data or information of such kind;

10.1.3 If we have made every reasonable effort and attempt to verify, secure and safeguard any personal data and information submitted to us, unauthorized access, hacking, misuse, alteration, alteration, manipulation or misuse of such personal data and information is caused by malicious, fraudulent or criminal acts of any kind or misconduct by a third party not under our control


11.Contact Information

11.1 If you have any questions about this privacy policy you may contact us at melisa.tan@senangpks.com.my