Articles

Makeover Care Insurance

How does one insurtech startup assist a property investment company to reach the full potential of their customer’s property?

The Makeover Guys are a group of enthusiastic people with a mission to help property players unleash their potential through smart and creative interiors.

While making sure the mission is achieved, the company wanted to provide an all-in package for their clients to cover any potential damage occurring after the makeover is complete.

This is how SENANG brought The Makeover Guys one step above any other property investment company by infusing a state-of-the-art technology platform as part of their customer experience enhancement.

Thus in 2019, The Makeover Guys have launched an innovative insurance package to their clients, powered by SENANG and underwritten by Zurich General Insurance.

Senang Checkout Insurance – Give your customers more security, online and in-store

Stand out from your competitors with a checkout insurance! Getting checkout insurance comes with many benefits for your business. When promoted effectively, it can be used to meet your customers’ expectations by looking out for their future insurance needs.

Increase customer confidence by providing them with the option to get insurance for their items while they checkout. Your customers will get a peace-of-mind experience knowing that their products are covered for accidental damage.

Furthermore, it can help to increase customer stickiness by getting better customer retention. Customers can now get more from you as you are proving a protection solution. This insurance is a hassle-free option for your customers to get their items protected.

Providing checkout insurance is also a good way for you to increase your revenue per user. Make passive revenue by gaining something in return while providing protection to your customer.

Senang Lifestyle Insurance – Protect your Home and Goods for as Low as RM89!

What is lifestyle insurance? Lifestyle insurance is an important part of protecting your house and personal belongings.

You need lifestyle insurance to insure your building’s structures such as walls, roof, floors, gates, and garages around premises. It also covers your goods and personal belongings that have been damaged by fire and other uncontrollable incidents.

It's important to keep in mind that coverage come with limits — the maximum amount your insurance policy will pay toward a covered claim. When selecting your coverage, be sure to consider things like the potential cost of rebuilding your home or replacing your belongings. This can ensure that you’re better prepared if your home or belongings are damaged or destroyed by a fire or other peril.

Here are our recommendations:

• For building (house owners), it is advised to insure based on the cost of rebuilding the property, inclusive of all renovations, fixtures and fittings.
• For contents,(house holders) it is advised to insure the total value of all your home contents, which means personal and household belongings of every description belonging to you and any members of your family normally residing with you.

Senang Device Insurance – As Low As RM100 per Year!

Thinking of upgrading your smartphone or laptop soon? There are lots of questions to consider when pondering a new device purchase.  However, you might not have considered if you require a device insurance to protect your devices in case of mishaps.

We have all encountered damage to our valuable devices. Screen cracks on our mobile phones are common events. Furthermore, mishaps can easily happen to our fragile devices – a lightning strike kills your electricity, causing your laptop or monitor to burn out. Or, if you’re working at home, your toddler may accidentally push over your laptop or spills water on your devices.

These can be frustrating scenarios when you heavily depend on your devices in your daily life, especially considering the cost you will have to bear to repair or replace them. Often, the cost of repairing devices can be almost as much as it takes to replace them. Here’s where having a device insurance can prove to be valuable!

Senang E-commerce Delivery Insurance – Get Coverage All the Way!

What makes a great e-commerce business work well? When it comes to e-commerce, shipping is an important aspect that has the ability to make or break your business. 

If you’re an e-commerce seller, you might wonder on why you should care about insurance. Most businesses have encountered shipping issues and have faced consequences from losing their higher value packages. Items with high value such as electronics, artworks and other valuable items are costly and will need special care while shipping. Having a delivery insurance can help to protect yourself from large monetary compensations.

Item delivery is also an important part in ensuring your customer’s loyalty and trust towards your business! How you handle damaged, lost or stolen packages is a crucial part of how your customer interacts with your brand, and can determine whether or not they make a repeat purchase from your store. One of the best ways to avoid customer dissatisfaction is by staying proactive with insurance.

Stay Protected with Critical Illness Insurance at Only RM94 per Year!

Health insurance is crucial for your protection and well-being, however, is your standard health insurance comprehensive enough? Have you thought about critical illness? Those who are lucky will probably never have to consider critical illness insurance. However, in the case of a big health emergency such as cancer, heart attack or stroke, critical illness insurance could be the only thing protecting you from a large financial burden. You may think that your standard health insurance plan is enough, but life-threatening illness can incur an exorbitant cost that is more than an average person can bare.

In the case of critical illness, in addition to costs for treatment, you would also have to prepare for other factors including:

• Loss of income either temporarily or permanently, which can be a strain to you and those you’re taking care of.
• Keeping up with payments of your current living expenses on top of treatment costs
• Paying for lifestyle changes such as diet, nursing costs, therapy costs, or additional equipment costs.

Senang Work From Home Insurance – Insure your devices up to RM15,000!

Working from home comes with many advantages, however there’s also a risk of your devices getting damaged. Picture this – a lightning strike kills your electricity, causing your laptop or monitor to burn out. Or, while working at home, your toddler accidentally pushes over your laptop or spills water on your devices. These can be frustrating scenarios when you depend on your devices for your livelihood, especially considering the cost you will have to bear to repair or replace your valuable devices.

For employers, providing employees with devices while they work from home means extra cause for concern as damaged devices can be a form of liability to your company.

What if you can get the cost covered, and get repair services right at your doorstep?

Stay Protected with Covid-19 Insurance

The sudden outbreak of the Covid-19 coronavirus that began in China is a global pandemic that shocked us all. Although it now appears to be slowing in China, the spread of the disease is accelerating elsewhere, and the crisis is having an impact on each of us. Not only has the outbreak caused concerns for our health, businesses and way of life, but many of us may find an incurred burden on our finances too.

Now more than ever, insurance is an important element of many people's financial plans. If you're staying in an enhanced MCO or a COVID-19 red zone area, it is even more important that you take the necessary measures to keep yourself protected. In the face of these uncertain times, Senang has partnered with Takaful IKHLAS to provide you and your loved ones with extra protection, in the case that you are affected by the COVID-19 outbreak.

Boost Revenue Growth By Cross-Selling Insurance

During challenging times, smart businesses require new ways to adapt to changes. If you’re looking for ways to recover revenue for your business, cross-selling insurance policies to your customer database can prove to be very beneficial. Cross-selling to your customers means offering them a product or service in addition to what they initially wanted. You can leverage cross-selling insurance to increase revenue per user for your business, while helping in better customer retention. When promoted effectively, cross-selling can be used to meet your customers’ expectations by looking out for their future insurance needs.

Device Insurance for your Business Growth

Does your business offer device insurance for your customers? Consider this - when operating your business, you may take into account many factors to improve customer conversion, such as competitive pricing and your product's unique selling point. However, have thought about the importance of your customer's peace of mind? Businesses today are also competing based on customer experience. Research suggest that customer experience is a better predictor of loyalty and word of mouth compared to any other measure.

In current times, gadgets such as smartphones are indispensable to many, but they are also fragile or easily stolen. Thus, your customers may also factor in the costs for reparation and replacement when they are carrying out their purchase. Offering a device insurance for your customers is a great form of after sales service, and one of the ways to improve the growth of your business.

Getting a Cleaner’s Insurance for your Cleaning Business

Is your cleaning business protected with a cleaner’s insurance? Owning a cleaning business comes with many risks involving property damage and personal injury. Therefore, you should definitely look into getting a suitable cleaner’s insurance to keep your business secure against liabilities!

7 Types of Insurance for Malaysian Restaurants

With ever-changing trends in the market, restaurants are now in a more competitive industry than ever. Therefore, Malaysian restaurant insurance becomes all the more important as it can protect you and your business from a wide range of problems including equipment damage as well as liability lawsuits.

Why Your SME Needs Business Insurance

While cash flow and capital is almost a universal problem for small businesses, it never hurts to be protected from unpredictable situations for an SME, which is most often closely tied to your livelihood.